Clipsta! .tv - family friendly video sharing

We understand that sometimes things can go wrong or get complicated and thats why you may need our help. We are currently constructing a community forum and help centre for Clipsta! users.

What system requirements are needed to watch videos on Clipsta! ?
In order to watch videos on our site, make sure that you have access to the following system requirements:
Macromedia Flash Player 8.0+ plug-in Windows 2000 or higher with latest updates installed Mac OS X 10.3 or higher Firefox 1.1+, Internet Explorer 5.0+ or Safari 1.0+ Broadband connection with 500+ Kbps

How much does it cost to share videos on Clipsta! ?
It's free! Just sign up, create your free account and you're ready to broadcast!

How do I join Clipsta! ?
To become a member of Clipsta!, go to the sign up page, choose a username and password and enter the relevant information.

How do I confirm my email address?
Confirming your email address is required to perform many actions on Clipsta!, like uploading videos and posting comments.
Once you've created your username in our "Sign Up" page, we'll send a confirmation email to the address you entered.
Click the "Confirm your email address" link within that email. You can also copy and paste the link provided into your browser if you prefer. You'll be directed to a confirmation page and you can immediately begin exploring the site!
If you don't receive the confirmation email within a few minutes, be sure to check your spam folder to make sure it wasn't misfiled.

I have forgotten my username or password. What should I do now?
If you have forgotten your password and/or username, you can retrieve it here

I never received my confirmation email. What should I do?
If you have just joined Clipsta! and you don't receive confirmation email when you expect to, check in your email client's spam folder. Some spam filters are more aggressive than others about identifying spam. You may also wish to add admin@clipsta.tv to your whitelist.
If you still haven't received it after several hours, login into your account and click the "Upload" button from top menu.
If you see your email in the text box, click the "SEND EMAIL" button. This will send another confirmation email to your address.

How do I upload a video?
Clipsta! limits the size of videos to a 50mb upload, you must also make sure that your video is in an acceptable format and then follow the steps:

Click "Upload" from the top menu of Clipsta!. Enter information about your video, including Title, Description, Tags, Website and Category. Determine if you want your video set to Public or Private. Click the "Browse" button to browse for the video file. Select the file you want to upload. Click the "Upload" button.
It can take from a couple of minutes to an hour for your video to upload to Clipsta!.

What video file formats can I upload?
Clipsta! accepts a wide range of video file formats such as .WMV, .AVI, .MOV, .MPG transferred from most digital cameras, camcorders and mobile phones. We even support .FLV !

How long does it take to process a video after it's been uploaded?
Processing time varies greatly depending on the format of your original video, file size and upload traffic. This could take anywhere from a few minutes to several hours. We accept most video file formats, including .flv, .wmv, .mov, .mpg or .avi.
Clipsta! recommends the MPEG4 format at 640x480 resolution with MP3 audio.

How long does it take for my video to appear on Clipsta! ?
Each uploaded video requires Clipsta! to review and accept before making it available to the public. You will have to wait for the Editor to approve your video, before watching it online. Usuallly it should not take more than 8 hours to be approved.

What can I change to my video after it's been uploaded and approved?
You cannot change uploaded video to any other video, however you can disable it from showing onClipsta! and edit or add more information about your video.
Login into your account and click on "My videos" link below top menu buttons. Browse your videos and click on "Remove" button to disable video or click on "Edit video" link to edit it.

Any other questions, problems or issues? e-mail us help@clipsta.tv

Remember, Clipsta! is still in Beta Phase, report a problem by emailing us so we can make ensure we remain the favourite family friendly video sharing community.

Help & FAQ